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Terms of Use

Last updated: April 2026

1. Introduction

These Terms of Use govern the use of the SmartIntro system and services provided by SmartIntro d.o.o., Ul. Malešnica II 19, 10000 Zagreb, OIB: 65142344288.

2. Service Description

SmartIntro is a smart home automation system that includes:
  • SmartIntro Home hub (physical device)
  • SmartIntro web and mobile application
  • Cloud service for remote management

3. User Account

The user registers via email address. The user is responsible for the security of their login credentials.

4. Use of Service

The service is intended for personal, non-commercial use. It is prohibited to use the service for illegal purposes, attempt unauthorized access to the system, or interfere with the operation of the service.

5. Ownership and Intellectual Property

SmartIntro software, design and content are the property of SmartIntro d.o.o. The user receives a license to use, not ownership rights.

6. Limitation of Liability

SmartIntro d.o.o. is not liable for damage caused by internet connection interruption, hardware failure, or power outage. The system does not replace a professional security system.

7. Termination of Use

SmartIntro d.o.o. reserves the right to suspend or terminate a user account in case of violation of these terms.

8. Applicable Law

These Terms are governed by the laws of the Republic of Croatia. The court in Zagreb has jurisdiction for all disputes.

9. Changes to Terms

We reserve the right to modify these Terms. We will notify users of significant changes via email or the application.

10. Contact

SmartIntro d.o.o. Ul. Malešnica II 19, 10000 Zagreb contact@smartintro.hr

SmartIntro

Smart home automation

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Contact

098/9300-604 contact@smartintro.hr

Ul. Malesnica II 19, Zagreb

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